aidemia--modules-lessonstartideas_type	Give a creative idea how to begin a lesson
Which subject	Hospitality & catering
What age group	Year or Grade 11
What topic	Star ratings in the uk
Quantity	1
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Lesson Introduction: Understanding Star Ratings in Hospitality

Welcome to today’s lesson on Star Ratings in the UK! Before we dive into the finer details, let’s kick off with an engaging activity that will set the stage for our exploration.

Activity: "Star Rating Guessing Game"

Objective

To understand the importance of star ratings in the hospitality industry by engaging in a fun guessing game that reveals how well you know the sector!

Materials Needed

• Sticky notes or small pieces of paper
• A pen for each student
• A scoreboard (can be a whiteboard or a flip chart)

Instructions

1. Prepare Your Sticky Notes: On one side of your sticky note, write down a number from 1 to 5. Each number will represent a star rating, with 1 star indicating basic accommodation and 5 stars representing luxury service.

2. Group Discussion: In your classroom, divide into small groups of 3-4 students. Discuss what each star rating means in terms of service, amenities, and customer expectations. Consider what makes a 5-star hotel different from a 1-star hotel.

3. Guessing Round:

   • Group leaders will randomly pick a well-known hotel (or you can provide a list of hotels pre-selected), and announce its name to the class.
   • The rest of the class will have 30 seconds to write down their guess of the hotel's star rating on their sticky notes.
   • After everyone has written their guess, reveal the actual star rating and discuss the reasons behind each rating.

4. Scoring: Points will be given for each correct guess. The group with the most points at the end of the activity wins a small prize!

Debrief

After the game, we will gather together to discuss:

• What surprised you in our activity?
• How do you think these star ratings affect customers' choices?
• What criteria do you think are considered when awarding star ratings?

Transition to Lesson Content

This activity will provide us with a practical foundation for understanding how the star rating system works within the UK hospitality landscape. From there, we will dive deeper into the official criteria used to assess accommodations and what this means for both consumers and the industry.

Key Topics to Explore

• The criteria for each star rating
• The role of organisations in rating hotels
• How star ratings impact customer expectations and marketing strategies

Get ready for an enlightening lesson on star ratings that not only informs you about essential hospitality standards but also reinforces the importance of quality service in our industry!