aidemia--modules-lessonplan_request	Titles of parts of the lesson must be formatted as headings
What to create	Lesson plan
Which subject	Hospitality & catering
What topic	Client consults
What length (min)	30
What age group	College
Include homework
Include images descriptions
Any other preferences

Lesson Plan: Client Consults in Hospitality & Catering

Objective

To familiarize students with the process of client consultations in the hospitality and catering industry. Students will learn essential communication skills, understanding client needs, and creating proposals that align with client expectations.

Duration

30 Minutes

Materials Needed

• Whiteboard and markers
• Handouts with client consultation scenarios
• Pens and paper for notes

Lesson Outline

1. Introduction (5 Minutes)

• Begin with a brief introduction to the importance of client consultations in the hospitality and catering businesses.
• Explain how effective consultations lead to successful events and satisfied clients.

2. Defining Client Consultation (5 Minutes)

• Discuss the definition of client consultation.
• Key elements of client consultation:
  • Understanding client needs and preferences
  • Communicating effectively
  • Building rapport and trust

3. The Steps of Effective Client Consultation (10 Minutes)

A. Preparation

• Researching potential client backgrounds
• Setting consultation objectives

  B. Initial Meeting

• Establishing a welcoming environment
• Leading questions to gather client information

  C. Follow-up

• Summarizing the meeting
• Crafting a tailored proposal based on client input

4. Role-Play Activity (5 Minutes)

• Divide students into pairs.
• One student takes the role of the client, and the other acts as the consultant.
• They practice a short consultation scenario based on the information covered.

5. Review and Class Discussion (3 Minutes)

• Invite pairs to share their experiences and challenges during the role-play.
• Discuss the importance of adaptability during consultations.

6. Conclusion and Homework Assignment (2 Minutes)

• Summarize the key points discussed in the lesson.

Homework Assignment

Task:

1. Write a reflection on your role-play experience. Discuss what you found easy and what challenges you faced during the consultation process.
2. Create a sample consultation proposal for a hypothetical catering client. Include:
   • Client's event details (type of event, number of guests, location, etc.)
   • Proposed menu options
   • Estimated budget
   • A brief description of how you would address the client's specific needs.

Correct Answers:

1. Reflection should mention specific aspects of the role-play, such as effective communication, challenges in understanding needs, or successes in building rapport.
2. Sample consultation proposal might include:
   • Event: Wedding Reception
   • Guests: 100
   • Location: Local Banquet Hall
   • Proposed Menu: Buffet with vegetarian and gluten-free options
   • Estimated Budget: $5,000
   • Client needs addressed: Customizable menu, dietary restrictions, and eco-friendly catering options.

Additional Notes

• Encourage students to use the feedback from their peers to improve their consultation and communication skills.
• Reinforce that the ability to understand and meet client needs is crucial in the hospitality industry.